Privacy Policy

• Identification

BIOMETRID, SA., NIPC 513 560 270, headquarters at Rua Azevedo Coutinho 39, 4100-000 Porto, herein as “Biometrid”.

Introduction

Introduction This privacy policy governs the User’s (“User”, “Biometrid User”, “You”) use of this website [ https://biometrid.com/ ] (“Biometrid App”, “Application”), created by Biometrid (“Biometrid”, “We”, “Us”) for the website [ https://biometrid.com/ ] and served by Biometrid and governs the privacy of the users who choose to use it.

Biometrid may change this Policy at any time and without notice, effective upon the posting of the revised Policy. Your continued use of the website and store shall be considered your acceptance of the revised Policy.

Collection and Use of Personal Data

When providing authentication and identification solutions, Biometrid typically acts as a data processor on behalf of its clients. In such cases, clients remain the data controllers and are responsible for defining processing purposes. 

Depending on the service provided, Biometrid may process personal data such as identifiers, images, videos, biometric data, communication data or technical data strictly necessary for service delivery. 

Biometric processing is designed following privacy-by-design and privacy-by-default principles. Where applicable:

• Biometric templates are generated using proprietary algorithms and cannot be reversed to original images; 
• Original images or recordings are deleted once processing objectives are achieved, unless otherwise required by contractual or legal obligations.

Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

• Performance of a contract;

• Compliance with legal obligations;

• Legitimate interests;

• Explicit consent, where required by law, particularly for biometric data and special categories of data.

Data Storage, Retention and Deletion

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected and in accordance with legal, regulatory and contractual requirements.

Retention and secure deletion practices are governed by Biometrid’s Retention and Disposal Policy, which defines retention periods and approved destruction methods for different data categories.

When acting as a processor, Biometrid deletes or returns personal data upon instruction from the data controller, unless legally required to retain it.

Security of Personal Data

Biometrid implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

• Access control and identity management;

• Encryption of data at rest and in transit;

• Logging and monitoring;

• Secure development and configuration practices;

• Incident detection and response mechanisms.

Detailed requirements are defined in supporting information security policies.

Data Subject’s Rights

Data subjects have the right to:

• Access their personal data;

• Rectify inaccurate or incomplete data;

• Request erasure, where applicable;

• Restrict processing;

• Object to processing;

• Data portability;

• Withdraw consent at any time, where processing is based on consent.

Requests may be submitted via gdpr@biometrid.com. When Biometrid acts as a processor, requests are forwarded to the relevant data controller.

Data Sharing and Third Parties

Personal data may be shared with trusted third parties only when necessary for service delivery and subject to contractual safeguards ensuring confidentiality, security and compliance with data protection requirements.

Suppliers and partners are required to comply with Biometrid’s Supplier Relationship and Information Security requirements.

Cookies and Website Usage

Biometrid uses cookies and similar technologies to improve user experience and analyse website usage. Cookie usage is described in the applicable Cookie Notice.

External Links and Social Media

This Policy does not apply to third-party websites or social media platforms. Users are encouraged to review the privacy policies of external platforms independently.

Policy Review and Updates

Biometrid may update this Policy periodically. The latest version will always be made available through official communication channels.